Refund policy
REFUND AND CANCELLATION POLICY
Last updated: September 3, 2026
DIGITAL PRODUCTS
All products sold by The First 72 Hours Home are digital products. No physical item will be shipped or needs to be returned.
Digital access is normally provided immediately after a successful payment through the14-DAY SATISFACTION GUARANTEE
We want you to feel confident about your purchase. If you are not satisfied with your digital product, you may request a refund within 14 calendar days of the purchase date.
To request a refund, email mirko.moi.30@gmail.com and include:
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The email address used for the purchase
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Your order number
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The name of the product purchased
Approved refunds will be returned to the original payment method. Your bank or payment provider may require additional time to display the refund.
Requests submitted more than 14 days after purchase may not be accepted, except where required by applicable law.
TECHNICAL PROBLEMS
If you do not receive the download email or experience problems accessing the files, contact us at mirko.moi.30@gmail.com. We will provide a replacement download link or help resolve the issue.
CANCELLATIONS
Because digital products are usually delivered immediately after payment, an order might not be cancellable before delivery. However, the voluntary 14-day satisfaction guarantee described above remains available.
ABUSE AND FRAUD
We reserve the right to reject refund requests involving suspected fraud, repeated misuse of the refund policy, chargeback abuse or violations of our Terms of Service. This does not affect any mandatory consumer rights that apply to you.
STATUTORY RIGHTS
Nothing in this policy limits or excludes consumer rights that cannot legally be limited or excluded under applicable law.
CONTACT
For questions about refunds or your order, contact:
The First 72 Hours Home
Email: mirko.moi.30@gmail.com